Welcome to Ruscane, where we’re committed to providing you with the finest beverages to elevate your experiences. At Parigha Foods, we value your satisfaction and strive to ensure that your Ruscane products reach you promptly and in pristine condition.
Shipping
Upon placing your order, our dedicated team works diligently to process and dispatch your Ruscane products within 1-3 business days. We offer reliable shipping options to deliver your beverages safely to your doorstep.
For domestic orders, please allow 5-7 business days for standard delivery. Expedited shipping options are available for those seeking faster delivery, with estimated arrival times provided at checkout.
For international orders, shipping times may vary depending on your location and customs regulations. Rest assured, we work closely with trusted carriers to ensure your Ruscane products arrive efficiently and securely.
Should you have any inquiries regarding shipping or require assistance with tracking your order, please don’t hesitate to reach out to our customer support team at info@ruscane.com.
Returns & Exchanges
At Ruscane, we stand behind the quality of our products and your satisfaction is our top priority. While we do not offer refunds or returns on sold items, we understand the importance of finding the perfect fit.
Therefore, we provide a hassle-free size exchange or product exchange policy under certain conditions. If you find that the size of your Ruscane product isn’t quite right or if you wish to exchange it for another item, please follow the steps below:
- Initiate Exchange: Contact us at info@ruscane.com within 3 days of receiving your order to request an exchange. Please include your order number and details of the exchange request.
- Acknowledgement & Arrangement: Once your exchange request is acknowledged by our team, we will arrange for the pickup of the product to be exchanged.
- Evaluation & Exchange: Upon receiving the returned product, we will inspect it to ensure it meets our exchange criteria. Please note that products must be returned in their original condition, unused, and in the original packaging. Products showing signs of wear or damage caused by the customer will be ineligible for exchange.
- New Product Dispatch: After the returned product passes inspection, we will dispatch the replacement item promptly to your designated address.
Please keep in mind that each order is eligible for exchange once. We appreciate your understanding and cooperation in adhering to our exchange policy.
At Ruscane, we’re committed to providing you with exceptional products and service. If you have any further questions or concerns regarding our Shipping & Returns Policy, please feel free to contact us. Your satisfaction is our priority, and we’re here to ensure your Ruscane experience is nothing short of extraordinary.
Thank you for choosing Ruscane.